News & Events

  • 25th Mar, 2014

    Janashakthi records 20% Revenue Growth... Read More

    10th Mar, 2014

    Janashakthi Joins Fight Against Chronic Kidney Disease... Read More

  • 08th Mar, 2014

    Janashakthi's LifeSaver Plan Ideal For Women Too... Read More

    03rd Mar, 2014

    Janashakthi Launches Rural Athletes Sponsorship Programme ... Read More

  • 20th Feb, 2014

    Janashakthi Strengthens it's Customer Service in 4 New Branch Offices... Read More

    19th Feb, 2014

    Janashakthi Insurance Provides 17 Years of Sound Protection to Industrial Clothing... Read More

Customer Service


Customer Relationship Management

Our Customer Relationship Management Division is dedicated to serve you at all times and we are continually striving to upgrade our services to meet your expectations. We take care of all your enquiries, suggestions and complaints in order to refine our service delivery to perfection.
We would like to hear from you and will provide solutions to any of your insurance related needs, queries related to your policy, claim, and products of our company.
Kindly complete the Feedback / Enquiry form given below mentioning your specific requirement with your details and submit to us.
We have Customer Service staff at our branches and a Call centre to handle your concerns. They will make every effort to resolve issues efficiently to your satisfaction. However, in the event that you are not entirely satisfied with the manner in which you have been served, or if our products do not meet your expectations, please feel free to contact us or write to us.
Click to view Feedback & enquiries form
  Thank You
Senior Manager Customer Relationship Management
55/72, Vauxhall Lane
Colombo 02
Sri Lanka
Tel: +94 11 2309810-14
Fax: +94 11 7309288

Corporate Office :

Janashakthi Insurance PLC
55/72, Vauxhall Lane
Colombo 02
Sri Lanka
Tel: +94 11 2303300
Fax: +94 11 7309288

Call Centre :

  Anytime you are in need you may contact our call centre which is at your service for 24 hours and 365 days.
  Full Option Call Centre
24, Staples Street
Colombo 02
  Customer Service Hotline
  011 2303300

Branch Locator :

Locate Our Branches
Locate Our Corporate Offices
  Branch operating hours :
8.30 am 5.00 pm 
(Monday Friday)
  8.30 am 1.00 pm (Saturday)